CanopyDocs

Orders

Track every order through fulfillment, read its status, and dig into the detail — plus work orders, wholesale, retailers, and the sales channels feeding orders in.

The Orders section is where every order your brand sends to the warehouse shows up — from the moment it arrives off a sales channel to the moment it's delivered. It has five pages:

Three more pages sit alongside them and aren't covered in depth yet:

  • Work Orders — assembly and value-added requests you send to the warehouse (build gift sets, re-label a run). You raise one and it waits for your 3PL to approve it; they do the physical work.
  • Wholesale — orders going to a retailer or marketplace account rather than a consumer, shipped by courier or freight.
  • Retailers — the wholesale accounts those orders ship to.